Last updated: [July 6, 2026]

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RWARE Store ("RWARE," "we," "us," or "our") operates rwarestore.com. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our site or place an order with us. By using our website, you agree to the terms of this policy.

1. Information We Collect

We collect the following types of information:

• Contact information: name, email address, phone number, shipping and billing address

• Order information: items purchased, order value, custom specifications you provide (e.g., dimensions, finishes)

• Payment information: processed securely through our payment processor; we do not store your full credit card details

• Technical information: IP address, browser type, device information, and pages visited, collected automatically via cookies and similar technologies

• Communications: any messages you send us through our contact forms, email, or social media

2. How We Use Your Information

We use your information to:

• Process and fulfill your orders, including custom hardware projects

• Communicate with you about your order, shipping updates, and customer service

• Respond to inquiries and provide quotes for custom work

• Improve our website, products, and customer experience

• Send marketing communications, where you have opted in (you can unsubscribe at any time)

• Show you relevant advertising, as described in Section 4 below

• Comply with legal and tax obligations

3. How We Share Your Information

We do not sell your personal information. We share information only with:

• Service providers who help us operate our business, such as our website platform (Wix), payment processor, and shipping carriers (Canada Post, UPS)

• Advertising and analytics partners (see Section 4)

• Legal authorities, where required by law

4. Cookies, Analytics & Advertising (Google Disclosures)

We use cookies and similar technologies to operate our website and to advertise to you online, including through Google Ads and Google Analytics.

• Third-party vendors, including Google, use cookies to serve ads based on your prior visits to our website or other websites.

• Google's use of advertising cookies enables Google and its partners to serve ads to you based on your visits to our site and other sites on the internet.

• We may use remarketing to advertise online. This means third-party vendors, including Google, may show our ads across the internet based on your past visits to our site, using first-party cookies (such as the Google Analytics cookie) and third-party cookies (such as Google advertising cookies) together.

• You can opt out of personalized advertising by visiting Google Ads Settings, or opt out of a third-party vendor's use of cookies by visiting the Network Advertising Initiative opt-out page or aboutads.info.

• You can also disable cookies generally through your browser settings, though some parts of our site may not function properly if you do.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this policy, including to meet legal, accounting, and tax reporting requirements.

6. Your Rights

Under Canada's Personal Information Protection and Electronic Documents Act (PIPEDA), you have the right to:

• Access the personal information we hold about you

• Request corrections to inaccurate information

• Withdraw consent for marketing communications at any time

• Ask questions about how your information is collected and used

To exercise any of these rights, contact us at info@rwarestore.com.

7. Data Security

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, or misuse. Payment information is processed through secure, PCI-compliant third-party payment processors.

8. Children's Privacy

Our website is not directed at children under 13, and we do not knowingly collect personal information from children.

9. International Visitors

If you are visiting our site from outside Canada, please note your information will be processed in Canada and may be transferred to service providers located in other countries, including the United States.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The "Last updated" date at the top of this page indicates when it was last revised.

11. Contact Us

If you have questions about this Privacy Policy or how we handle your personal information, contact us at:

RWARE Store Toronto, Ontario, Canada info@rwarestore.com